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Code of Conduct for Under 18s

On Online Courses



Under UK law a child is anyone who has not yet reached their 18th birthday. Lexis school of English has produced policies rules and guidelines aiming to safeguard and promote the welfare of children studying on online courses at the school.

You will need:

  • A computer, large tablet or smartphone with a broadband connection of 10mbs or more
  • We recommend the use of headphones as they cancel the surrounding noise
  • A webcam, if your computer does not have  a camera

How it works

  • The school uses Zoom as its platform to deliver online classes and activities. You can download Zoom by going to the following link:

You will receive a link to your email address which will allow you to access the classes

  • For more information on how to use Zoom, please see the following video links and tutorials:

What Lexis does to keep you safe online?

  • We operate a safer recruitment policy and have strict codes of conduct for all staff working with children in an online environment. For more details, please see our Safeguarding Policy for Online Courses.

During School online lessons and activities

  • You should attend every lesson. If you cannot attend because you are ill (or for another reason), please email the school to tell us
  • Mobile phones must be switched off during class time
  • Always be tolerant, friendly and respectful to teachers, activity leaders and other students
  • Lexis School of English (and the U.K. in general) welcomes and respects people of all races, religions and backgrounds, and we expect all students to do the same
  • Treat people the way you want to be treated
  • Bullying and verbal aggression, the use of bad language and any kind of anti-social behaviour will not be tolerated under any circumstances
  • Do not use any online platform to send inappropriate or offensive messages or images about or to any other student or staff member
  • If you have any problems talk to your teacher or a member of staff
  • Registration takes place at the beginning of every online class or social activity
  • Food and drink may only be consumed during break. Do not eat and drink during lessons and activities

How to Stay Safe

  • Make sure the school has your correct contact details in case we need to get hold of you
  • Always enter the online classroom using your real name and not a nickname or other name
  • Be careful when you are online (do not share personal information or photos with people you do not know)
  • Do not attempt to contact adult students, teachers or staff members socially either online (e.g. via social media, texting etc.) or face-to-face outside of official classes and social events organised by Lexis. If an adult attempts to contact you, do not respond, but report it immediately to the Lexis Welfare Officer or Designated Safeguarding Lead.
  • If you have a problem, contact the school office on 020 8346 9802.
  • Always report problems – DO NOT STAY SILENT
  • If you suspect another student or staff member is misusing the online platform in any way, you MUST report it immediately to the Designated Safeguarding Leads (Steve and Elena), even if it does not directly involve you.
  • Please also see the following links for more advice on staying safe online:

It is important to Lexis School of English that you have an enjoyable time and the rules above are there to ensure your safety and welfare. If you do not comply with the above Code of Conduct, your parents/legal guardians will be contacted immediately, and your course will be terminated.  

If a student’s online course is terminated for any reason no refund of fees will be made and all costs incurred will be charged to the parents or agency of the student concerned.   

If you have any questions or require any support, you can speak to the Designated Safeguarding Lead (DSL) or the Deputy Safeguarding Officer (Deputy SO).

The school will email you the Code of Conduct, which you need to sign.




Lexis School of English